From sampling schedules to corrective action, one operational record.

Hemodialysis programs depend on water quality controls that are standards-driven, recurring, and high consequence. Caseore gives dialysis programs a single workflow for the entire compliance lifecycle.

AAMI RD62ISO 23500ISO 13959CDC guidance
Dialysis clinician illustration

Running an independent or small-chain clinic?

The clinic-specific pilot page focuses on fixed-price rollout, CMS survey pressure, and the operational reality of one to fifteen sites.

What Caseore manages for dialysis water programs

Results exist. The harder part is managing the case around the result.

Sampling schedules

Configure recurring sampling events with assignment, due-date tracking, and collection evidence capture. Know what is due, overdue, and complete per site.

Result intake and threshold evaluation

Import or enter results and evaluate against configurable alert and action thresholds aligned to AAMI and ISO standards. Findings open automatically when limits are breached.

Findings and investigation

Each out-of-spec result becomes a traceable case, not an email thread. Attach context, assign investigation tasks, and document root-cause analysis in one record.

Cross-team coordination

Clinic, lab, facilities or biomed, and outside vendors coordinate in one case thread with tasks, messages, and document exchange.

Corrective action and retest linkage

Link corrective actions to the original finding, tie retest results back to the case, and verify remediation before closure.

Closure and audit-ready evidence

Close findings with signoff, evidence packets, and a complete audit trail so the full record is already assembled when someone asks for it.

How a dialysis water case moves through Caseore

01

Scheduled sample reaches due date

Monthly, weekly, or event-triggered sampling events appear on the team calendar with assignment and instructions.

02

Collection evidence captured

Who collected, when, from which sampling point, with photos or notes attached to the case.

03

Result received and evaluated

Lab result is imported or entered and automatically checked against alert and action thresholds.

04

Finding opened

Out-of-spec result triggers a finding case with linked context: sampling point, equipment, standard, and threshold breached.

05

Vendor, lab, and facility coordination

Tasks are assigned and documents exchanged in one case instead of across email and spreadsheets.

06

Corrective action completed

Remediation work is documented with evidence and retest is scheduled from the same record.

07

Retest confirms resolution

Follow-up result is received, evaluated, and tied back to the original finding and action history.

08

Closure with signoff

The finding closes with original result, investigation, actions, retest, and signoff in one evidence packet.

Questions we ask in every first conversation

How are dialysis water samples currently scheduled, assigned, and tracked from due date through completion?
When a result is out of spec or near action level, where does that investigation actually live today?
How many systems are involved between the clinic, the lab, facilities or biomed, and any outside service vendor?
If an auditor asked for the full record of one water-quality issue, how long would it take to assemble?
Are you standardizing the process across multiple clinics, or is each site handling findings differently?
Do you have a clean way to connect a failed result to the retest, corrective action, and final closeout evidence?

What we hear and how we respond

We already have an EHR.
Caseore is not trying to own patient charts. It owns the operational evidence trail for dialysis water compliance work: schedules, findings, actions, files, and closure.
Our lab already gives us results.
Results are only one part of the process. The harder part is managing the case around the result: assignment, review, escalation, vendor coordination, retest, and defensible closure.
We can track this in spreadsheets.
Spreadsheets can list dates and values, but they do not naturally give you a case record with documents, notes, tasks, external coordination, and closeout tied to one exception.
We do not want another big platform.
This does not need to start as a rip-and-replace project. Start with one narrow workflow: sampling schedules plus findings and corrective action for one facility or region.

Start with one region. 60-90 days.

Pilot includes sampling calendar setup, result intake configuration, findings workflow, document exchange, and closeout reporting for dialysis water programs.

Scope
5-15 facilities
Timeline
60-90 days
Focus
Sampling to closure

What to expect

1

Discovery call

We learn about your program, current workflow, and the specific compliance pain you want to fix.

2

Tailored walkthrough

We show the Caseore workflow that fits your environment instead of a generic feature tour.

3

Pilot scope

If there is a fit, we outline the rollout, timeline, and the workflow we would stand up first.

Request a demo

We respond within one business day. A real person reads every request.